Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Pre-Order literacy and numeracy skills Electives

literacy and numeracy skills Electives BSBAUD411 Participate in quality audits BSBCMM411 Make presentations BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBTWK401 Build and maintain business relationships If you require RPL Kits with comprehensive benchmarking

Core units AMPCOM401 Build productive and effective workplace relationships AMPQUA401 Support food safety and quality programs AMPQUA402 Maintain good manufacturing practice in meat processing AMPWHS401 Monitor workplace health and safety processes Electives BSBCMM412 Lead difficult conversations BSBHRM413 Support the learning and development of teams and individuals BSBLDR411 Demonstrate leadership in the workplace BSBLDR412 Communicate effectively as a workplace leader BSBLDR414 Lead team effectiveness BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBXCM401 Apply communication strategies in the workplace If you require RPL Kits with comprehensive benchmarking

weeds and diseases AHCECR203 Perform basic ecological restoration works AHCECR301 Maintain native ecosystem areas AHCECR307 Read and interpret maps If you require RPL Kits with comprehensive benchmarking

Units of competency AURETR144 Diagnose and repair integrated engine and transmission management systems AURLTX102 Diagnose and repair light vehicle automatic transmissions AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking

risk assessment and risk control processes BSBWHS309 Contribute effectively to WHS communication and consultation processes BSBWHS310 Contribute to WHS issue-resolution processes BSBWHS331 Participate in identifying and controlling hazardous chemicals PUAFER001 Identify

Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Pre-Order literacy and numeracy skills ElectivesYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.