Assessment Kit-BSBCRT601 Research and apply concepts and theories of creativity AUM Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTAID003 Provide first aid Group B ICTICT203 Operate application software packages Group B If you require RPL Kits with comprehensive benchmarking

Competency conversation kit for candidates to demonstrate their skills and explain their level of knowledge

verify and troubleshoot WAN links and IP services in a medium enterprise network ICTNWK507 Install

Australian Digital Capability Framework (ADCF)

Assessment Kit-BSBCRT601 Research and apply concepts and theories of creativity AUM Core units FNSCRD401 Assess creditOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of