RPL Kit-SITSS00035 Customer Service Management Skill Set DEF Core units BSBINS309 Maintain business

Core units BSBINS309 Maintain business records TAEDEL301 Provide work skill instruction TAEDES401 Design and develop learning programs TLIC1051 Operate a commercial vehicle TLIC3036 Apply safe car driving behaviours TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills TLIL2060 Complete induction to the transport industry TLIL4009 Manage personal work priorities and professional development TLIM0001 Conduct learner driver training TLIM4001 Develop safe car driving behaviours in others If you require RPL Kits with comprehensive benchmarking

equipment and machinery AUMATK013 Monitor and maintain automotive equipment AUMGLM011 Apply heavy vehicle standards AUMGQA001 Apply workplace technical quality standards AUMGTA011 Read and interpret work orders and working drawings AUMGTM005 Read and interpret engineering drawings and determine requirements AUMGTW001 Perform basic welding

Units of competency FBPBPG4003 Coordinate wine operations packaging processes If you require RPL Kits with comprehensive benchmarking

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0060 Write specifications for electrotechnology engineering projects UEERE0013 Develop strategies to address environmental and sustainability issues in the energy sector Elective units BSBOPS203 Deliver a service to customers BSBSTR502 Facilitate continuous improvement BSBTWK502 Manage team effectiveness UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0008 Install

This fulfills training package requirements and the collection of supporting documentation and evidence

RPL Kit-SITSS00035 Customer Service Management Skill Set DEF Core units BSBINS309 Maintain businessOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information