Vocational Placement Kit-CHCSS00101 Language, Literacy and Numeracy Tutor Skill Set PUA Units of competency HLTAHW014 Work

Units of competency HLTAHW014 Work with Elders in Aboriginal and/or Torres Strait Islander communities HLTAHW025 Provide information and strategies in health care HLTAHW051 Respond to loss

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice If you require RPL Kits with comprehensive benchmarking

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05003 Perform soft soldering MEM05006 Perform brazing and/or silver soldering MEM10002 Terminate and connect electrical wiring MEM10009 Install refrigeration and air conditioning plant and equipment MEM10010 Install pipework and pipework assemblies MEM12002 Perform electrical/electronic measurement MEM18046 Fault find and repair electrical equipment/components up to 1000 volts a

Vocational Placement Kit-CHCSS00101 Language, Literacy and Numeracy Tutor Skill Set PUA Units of competency HLTAHW014 WorkA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.