aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
health and well-being education CHCFAM009 Facilitate family intervention strategies If you require RPL Kits with comprehensive benchmarking
Units of competency AHCPMG410 Implement the pest monitoring and evaluation plan AHCORG403 Manage organic soil improvement AHCPHT402 Develop a crop regulation program AHCPHT404 Implement and monitor a horticultural crop harvesting program AHCAGB501 Develop climate risk management strategies If you require RPL Kits with comprehensive benchmarking
Units of competency CHCCCS022 Facilitate independent travel If you require RPL Kits with comprehensive benchmarking
equipment and work areas SHBHIND003 Develop and expand a client base SHBHTRI001 Identify and treat hair and scalp conditions SHBXCCS001 Conduct salon financial transactions SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SHBXWHS001 Apply safe hygiene
LLND Kit-MSL914002 Prepare practical science classes and demonstrations PMA aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational