Assessment Kit-SIRXMGT005 Lead the development of business opportunities Graduate Certificate Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3229 Operate single grip harvester If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

Core units VU22384 Develop and document a learning plan and portfolio VU22640 Give straightforward oral presentations for study purposes VU22641 Participate in a range of straightforward interactions for study purposes VU22642 Read and write straightforward texts for study purposes VU22643 Listen and take notes for study purposes VU22644 Use language analysis strategies and study skills Electives BSBITU302 Create electronic presentations BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS205 Control minor incidents MSMWHS110 Follow emergency response procedures PMAWHS214 Undertake helicopter safety and escape MSMWHS200 Work safely PMAWHS215 Apply offshore facility abandonment and sea survival procedures and practices If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRXMGT005 Lead the development of business opportunities Graduate Certificate Core units MSMENV272 Participate inOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of